We offer a 30-day return policy, which means you can request a return within 30 days of receiving your item.

Returns are subject to conditions. Your item must be in the same condition as received, unused and unwashed, with all tags attached and in its original packaging. You will also need to provide a receipt or proof of purchase.

To start a return, you may contact us at 13621648757@163.com. Please note that returned items must be shipped to the following address: [INSERT RETURN ADDRESS]

If we approve your return, we will send you a return shipping label along with instructions on how and where to send your package. We do not accept items returned without a prior return request.

For any return-related questions, you may contact us at any time at 13621648757@163.com.

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and resolve it for you.

Certain types of items cannot be returned, such as perishable goods (food, flowers, plants), custom products (special orders or personalized items), and personal care goods (beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please contact us.

Unfortunately, we do not accept returns for sale items or gift cards.

The fastest way to ensure you get the right item is to return your existing order, and once your return is accepted, place a new purchase separately.

Notwithstanding the above, if your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. As stated above, your item must be in the same condition as received, unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

We will notify you once we have received and inspected your returned item to confirm if your refund is approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may also require additional time to process and post the refund.

If you have not received your refund within 15 business days after we approve your return, please contact us at 13621648757@163.com.